Liquor Loot Logo Liquor Loot

Shipping and Receiving Coordinator (FT)

Mascot, New South WalesFull-time
About the Job
We are looking for an experienced eCommerce Shipping and Receiving Coordinator to join our team. The eCommerce Dispatch Coordinator will be responsible for managing the dispatch process for all eCommerce orders. This includes ensuring orders are picked, packed, and shipped promptly, as well as managing customer service inquiries related to order status. The ideal candidate will have excellent organizational and communication skills, as well as a strong understanding of eCommerce operations.

Experience Requirements:
  • At least 1 year of experience in a dispatch or logistics role.
  • Experience with eCommerce order fulfilment.
  • Knowledge of shipping and delivery processes.
  • Experience with warehouse management systems.
  • Knowledge of inventory management systems.
  • Experience with customer service.
Qualification Requirements:
  • Bachelor’s degree in Logistics, Supply Chain Management, or a related field. (ideal but not required).
  • Proficiency in Microsoft Office Suite.
  • Excellent organizational and problem-solving skills.
Key responsibilities:
  • Monitor and manage inventory levels to ensure the timely dispatch of orders.
  • Prepare orders for dispatch, including packing and labelling.
  • Ensure orders are dispatched by customer requirements.
  • Liaise with customers to resolve any delivery issues.
  • Maintain accurate records of orders and deliveries.
  • Monitor customer satisfaction.
About us:

Liquor Loot is the ultimate online destination for whisky and spirits enthusiasts. Our vision is to be the most trusted and personalized platform on earth, empowering and connecting consumers with the world's best spirits.

We believe in igniting a piqued interest in responsible sustained enjoyment, starting in Australia but with no borders. Our site offers discovery, education, and curation of the world's best whiskies and spirits. Join us on our spirited journey to find your perfect dram!

Liquor Loot is the ultimate destination for explorers of spirits. We believe in igniting a piqued interest in responsible sustained enjoyment, and our platform is designed to provide thoughtful customer-centric shopping experiences. Our selection of products has been curated to help you discover your perfect dram, and we offer educational content to help you learn about the spirits you love. Join us on a spirited journey to a better future!

If this sounds like an ideal fit for you, we can’t wait to meet you and look forward to your application.
    About Liquor Loot

    Welcome to Liquor Loot! Our inaugural product, Whisky Loot, was launched to shake up the Australian online whisky market. Since then, we have become a top eCommerce player with a world-class digital platform, a track record of rapid growth, and a commitment to providing our customers with an unbeatable experience. We are always looking for talented, driven, and innovative individuals to join our team of creatives and strategists. At Liquor Loot, we do things differently - we expect our employees to bring energy, a long-term focus, and a desire always to find new ways of working. We embrace challenges, think big, and push boundaries to provide our customers with the best experience possible and support the distillery industry. If this sounds like the work environment that inspires you, we can't wait to review your application and get to know you better. Join us and be part of a team that is changing the spirits game!